You must have a valid license certificate file or license key to install the software.
License key: If you purchased a boxed version of FileMaker Pro, your unique, 35-character license key is in the box. If you signed up for a Claris FileMaker Cloud® subscription or free trial, this file is available from the Subscription page in Claris Customer Console. Your license certificate file is available from that page. If you purchased FileMaker Pro as a download from the Claris Store website, you received an email with a link to your Electronic Software Download page. License certificate (.fmcert) file: This file is available for you to download, depending on how you purchased the software. 
Depending on how you purchased FileMaker Pro software, you received either a license certificate file or a license key.
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